Frequently Asked Questions
Everything you need to know about shopping at Soundgarden
What are your standard shipping times?
We offer standard shipping which typically takes 3-5 business days for domestic orders. International shipping times vary by location but generally take 7-14 business days.
What is your return policy?
We offer a 30-day return policy on all unused items in their original packaging. Simply contact our support team to initiate a return and receive a prepaid shipping label.
How can I track my order?
Once your order has shipped, you will receive an email confirmation with a tracking number and a link to the carrier's website to monitor your package's progress.
Which payment methods do you accept?
We accept all major credit cards including Visa, Mastercard, and American Express, as well as digital wallets like PayPal, Apple Pay, and Google Pay.
Are your products covered by a warranty?
Yes, all Soundgarden products come with a one-year limited warranty that covers manufacturing defects. Please keep your receipt as proof of purchase for any claims.
Do you offer bulk or wholesale discounts?
We do offer special pricing for large volume orders. Please reach out to our sales department via the contact form for a personalized quote.